Privacy Policy

At Whiz Tech Service, protecting your privacy and safeguarding client data is a core responsibility. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your data when interacting with our website or using our IT managed services.

1. Information We Collect

We collect information that helps us deliver services, respond to inquiries, and maintain secure operations:

• Personal information: name, email, phone, company, job title, and any form entries you submit.
• Technical data: IP address, device/browser details, pages visited, and cookies.
• Service-related data: system logs, device identifiers, configuration and diagnostic data required to deliver managed IT services.

2. How We Use Your Information

Whiz Tech Service uses collected data for specific business and technical purposes:

• To respond to requests, deliver quotes, support tickets, and managed services.
• To provision and maintain client environments, including secure remote monitoring, patch management, and backups.
• To send important service messages (maintenance windows, security advisories) and marketing only when permitted.
• To analyze usage, improve our website and services, and detect/prevent fraud or abuse.

3. Legal Basis & Sharing

When required to deliver services or comply with law, we may share information:

• With third-party vendors who assist with service delivery (e.g., backup providers, email processors) under strict confidentiality.
• When required by law, court order, or to protect rights, property, or safety.

4. Cookies & Tracking

We use cookies and analytics tools to understand site performance and improve user experience. You can disable cookies in your browser, but some features may not function properly.

5. Data Security & Retention

We apply industry-standard security controls including SSL/TLS, access controls, monitoring, and patching. We retain personal data only as needed to deliver services, meet legal obligations, or resolve disputes. If you request deletion, we will honor it except where retention is legally required.

6. Your Rights

You may request access, correction, deletion, or restriction of your personal data. To exercise these rights or unsubscribe from marketing, contact us at the address below. We will respond in accordance with applicable law.

7. Third-Party Links & Services

Our site may include links or integrations with third-party services (payment gateways, analytics, cloud providers). These providers have their own privacy practices — please review their policies before use.

8. Children’s Privacy

Our services are not directed to children under 13 and we do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy periodically. The “Last updated” date at the top reflects the latest revision. Continued use of our site after changes constitutes acceptance of the revised policy.

10. Contact & Requests

If you have questions about this Privacy Policy or wish to exercise your data rights, contact:

• Email: info@whiztechservices.com
• Address: Whiz Tech Service — contact details available on request

Note: For more details on our general terms, please see the Terms & Conditions page. For a formal request regarding your data (access, deletion), please include your name, email used on file, and a short description of the request when contacting us.

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This Privacy Policy applies to Whiz Tech Service websites and services. For managed client engagements, specific Data Processing Agreements (DPAs) or Statements of Work (SOWs) may contain additional terms.